Are there places the Greenlight card cannot be used?

You can use your Greenlight Card everywhere Mastercard is accepted, online and in store (as long as your parents approve).

However, for privacy and security of our customers, Greenlight cards will not be accepted for the following transactions:

• Wires or money orders
• Security brokers or deals
• Dating/escort services
• Massage parlors
• Lotteries
• Online casinos or online gambling
• Horse racing and dog racing
• Non-sport internet gaming
• Cashback at the point of sale

Did your child's card decline somewhere that's not on this list? Troubleshoot with the articles below: 

• You might have a Spend Control set. Learn about adjusting Spend Control settings here. 
• Your account may have exceeded the maximum monthly Spend Limit. See spend limits here (scroll to the Balance/Transfer Limitations chart at the bottom).
• Did you recently freeze your child's card in-app? Toggle their card back on within the Greenlight app. See how in this article. 

If you still have further questions please either:

Text us at 404-974-3024

or

Call us at 888-483-2645