When their card arrives, follow these simple steps to activate it right away:
- Open your Greenlight app. From your Dashboard, you should see a notification prompting you to activate their card.
- Tap on the notification and input the card's CVV and expiration date in the app to activate it.
- Next you will be prompted to enter a PIN for them. If you are not prompted to set a PIN, this can be done by selecting ‘Reset debit pin’ under “Manage *name's* card”
- After the PIN is set, your physical card is activated and ready to use!
Don’t see a notification? Activating a replacement card because yours is damaged or expired?
- Navigate to their dashboard.
- Tap ‘Manage *name’s* card’ to open their card management page.
- Select "Activate a new card", and you will be prompted to enter the CVV and expiration date of their Greenlight card to activate it.
- Select “Reset debit pin” to activate the physical card if a PIN has not yet been set for them.
If you still have further questions please either:
Text us at 404-974-3024 or Call us at 888-483-2645
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