How are scores, unsafe actions, and driving snapshot data determined for my family’s trips and drives?

Driving scores range from 0 to 100, with 100 being a “perfect drive.” If a trip scores 70 or below, it’s marked as “unsafe.” These scores are based on mileage of the trip and how often certain driving behaviors occurred along the way. 

What Impacts a Driving Score?

  • Phone interaction: Handling or tapping the phone screen while driving.
    Note: Phone use only appears in ‘trip details’ if the person was detected as the “Driver” of the car — not a passenger.
  • Speeding: Driving above the posted speed limit for more than 15 seconds.
    Note: If the car is going more than 10 mph over the limit in a 30 mph zone or less (or more than 20 mph over in higher-speed zones), the speeding section on the route will show up in red.
  • Hard turn: A sharp change of direction to the right or left.
  • Hard brake: A sudden drop in speed of 7 mph or more within 1 second.
  • Rapid acceleration: A fast, sudden increase in speed of 7 mph or more in 1 second.
  • Late-night driving: Driving activity between 12:00 AM and 4:00 AM (in your time zone) is considered riskier and may impact the safety score.

Viewing Trip Details

When you check out a trip’s details, you’ll see:

  • Where each unsafe action happened on the route
  • What type of action it was (e.g. speeding, phone use, etc.)

The frequency of unsafe actions and the length of the trip both play a role in the score. For example, five unsafe actions on a 1-mile trip will result in a lower score than the same five actions on a 10-mile trip — because the risky behavior happened more often in a shorter distance.


*Driving reports require mobile data or a WiFi connection, and access to sensory and motion data from cell phone to utilize safety features including family location sharing and driving alerts and reports. Messaging and data rates and other terms may apply.

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