Absolutely! We understand that there might be times when you need your Greenlight card shipped to a different address than the one we have on file for you. That's why we've made it easy!
You can change the shipping address right from your app when you're ordering a replacement card or a custom card. Just follow the simple steps below:
- Tap the profile for the child or older adult’s card you’d like to replace
- Tap “Manage [First name]’s debit card”
- Tap “Replace a damaged, lost, or stolen card” or “Order a custom card”
- Select whether the card is damaged, lost or stolen
- Review the card that will be shipped and tap “Continue”
- Here, you can edit the shipping address. Fill out the “Edit Shipping Address” page and tap “Use this address”
- Confirm your delivery address and tap “Continue”
- Tap “Place order”
If you have any trouble, please give us a call at 888-483-2645 and we’d be happy to help!
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