What do I do if I get a new phone or phone number?

Got a new phone or changed your phone number? You’ll need to update the phone number saved on your Greenlight profile so you can continue logging in and accessing your Greenlight app.

The steps to update your phone number depend on which family member’s phone number has changed.

Updating the Primary Accountholder or Authorized Approver’s phone number

If the Primary Accountholder or Approver has a new phone number, you can update it from your profile in the Greenlight app.

See How do I update my profile information in the Greenlight app?

Updating a child’s phone number

If your child gets a new phone or phone number, you can update it from their profile in the Greenlight app.

See How do I update my child’s profile information in the Greenlight app?

Updating an older adult’s phone number

If you need to update the phone number for an older adult’s profile, please give us a call at 888-483-2645, we're happy to help!

Need help?

If you run into any issues updating your phone number or accessing your account, please send us a text to 404-974-3024 or give us a call at 888-483-2645.