If you see "Please verify" appearing under your funding source within the Funding accounts page of Settings, this means you need to take additional steps to verify your funding source before you can add money. Not to worry — we have made it seamless for you to verify your funding source whether you chose to fund your Parent's Wallet with your bank account or a debit card.
If you decide to use our Instant Bank Verification feature, your bank account will be verified instantly once you log in with your credentials.
If you choose to bypass our Instant Bank Verification feature and manually add your bank account, you will receive 2 small deposits of .50 or less in your bank account within 1-2 business days. To verify your bank account as a funding source, you will need to input the 2 micro deposit amounts into your Greenlight app when prompted to verify.
If you do not see these deposits within 3 business days, please contact your banking service provider directly and have them take a look at the status of your bank account. Once you complete verification, the 2 micro deposits will be removed from your bank account to offset the deposit amounts.
Once you add your debit card as a funding source and make your initial funding load, you should see 2 transactions on your debit card that add up to the initial load amount. You will need to confirm these transactions within 3 business days in the Greenlight app to verify your debit card.
If you do not see these transactions within 4 business days, please contact your banking service provider directly and have them take a look at the status of your bank account.