I accidentally created a new Greenlight account. How do I join my family’s account?

If you accidentally created a new Greenlight account instead of joining your family’s existing account, don’t worry—we can help!

For security reasons, this request must be handled over the phone and can’t be completed via SMS or email.

What should I do next?

Please call 888-483-2645 so our team can assist you.

During the call, we will:

• Verify your identity and account details
• Help close and remove your existing account
• Get you connected to the correct family account