How do I set up crash detection on my device and my kid's devices?

For crash detection* to work for all of your Greenlight account members, each individual must set up crash detection on their own device while logged into their own Greenlight app. 

 
To set up ‘crash detection’ on your device: 

  1. Log in to your Greenlight account on your device 
  • Parents:  log in with phone number 
  • Kids and Teens: log in with Greenlight username
    (learn how to create a username here
  1. Scroll down on your home dashboard to your ‘Family Safety’ tile 
  2. In your Safety dashboard, you’ll see all features not yet active. Tap ‘Activate’ and follow the flows to activate yourself. Tap ‘Remind’ to send a text to your kids for them to activate. 
  3. Crash detection will now be ‘on’ for your phone’s Greenlight app.
  4. Want to temporarily toggle ‘Crash detection’? Tap the gear icon in the top right of your Safety dashboard. Here, you can toggle off ‘Crash detection.’
    *Please note that crash detection must be enabled separately on each Greenlight user’s app

In some app versions+, you will find the ‘Safety’ tab at the bottom of the screen: 

  1. Log in to your Greenlight account on your device 
  • Parents:  log in with phone number 
  • Kids and Teens: log in with Greenlight username
    (learn how to create a username here
  1. Tap the ‘Safety’ tab at the bottom of the screen 
  2. Tap the ‘Crash detection’ tile 
  3. In your Safety dashboard, you’ll see all features not yet active. Tap ‘Activate’ and follow the flows to activate yourself. Tap ‘Remind’ to send a text to your kids for them to activate.  
  4. Crash detection will now be ‘on’ for your phone’s Greenlight app.
  5. Want to temporarily toggle ‘Crash detection’? Tap the gear icon in the top right of your Safety dashboard. Here, you can toggle off ‘Crash detection.’
    *Please note that crash detection must be enabled separately on each Greenlight user’s app 

 

+App Versions 5.35 or newer

 

‘Crash detection’ is a feature only available on Greenlight Infinity plans. 

Learn how to upgrade your account to infinity here 


Please note: to ensure collision detection will work when your app is not open, your Greenlight App location settings should be set to ‘always’ allow location sharing, not ‘while in use’.

*Requires mobile data or a WiFi connection, and access to sensory and motion data from cell phone to utilize family location sharing, driving reports, SOS alerts and crash detection features. Messaging and data rates and other terms may apply.

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