Family Cash Card

Applying for the Family Cash Card

• How can I apply for the Family Cash Card?
• I don’t see any Family Cash Card tile on my parent dashboard. Where can I find it?

Getting started

• How do I activate my Family Cash Card?
• How can I manage my card and account with the Greenlight app?

Authorized users and spending limits

• Can I add a child younger than 13 as an authorized user?
• Who can I add as an authorized user?
• How can I add an authorized user to my Family Cash Card?
• What will my authorized user be able to do and see once they have a Family Cash Card?
• How can I set up spending limits for my authorized user?
• How can I activate my authorized user's card?

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Teen Credit Builder

• Which credit bureaus do we report to?
• Is credit reported on all authorized users?
• How does my authorized user build credit when I add them as an authorized user?
• How young can authorized users build credit?
• What about if I miss a payment or something else? How will this affect my Authorized User’s credit?
• What makes up my credit score?

Cash Back Redemption

• How can I redeem by cash back from my Family Cash Card?
• How can I invest my cash back from my Family Cash Card?
• How can I change my auto-investment selection?

Cash Back

• How much cash back can I earn with my Family Cash Card?
• Are there any categories that earn more cash back?
• Is there a limit to how much cash back I can earn?

Other cardholder benefits

• What other benefits am I eligible for as a Family Cash Card cardholder?
• How do I get access to the Mastercard World discounts?
• How do I access the rest of my Mastercard perks?

Transaction

• How can I use my Family Cash Card?
• Can I add my Family Cash Card to my Apple Wallet or Google Pay?

Card management

• How can I update my address for my Family Cash Card?
• How can I request a replacement Family Cash Card
• How can I lock/unlock my card?

Transaction history

• Where can I view my transaction history?

Statements

• Where can I find and view my statements?
• When will my statement be ready?

Payments

• When will my first payment be due?
• How can I schedule a payment to my Family Cash Card?
• How can I cancel a payment to my Family Cash Card