How do I close my account and get a refund?

We are sorry to hear you are considering closing your account. Here’s what happens next if you decide to move forward with closing your account:
  • Your family's app and debit card access will be lost immediately.
  • Any investments will be sold at market value.
    • This means we will sell your investments at the market’s current available price. If the market is closed when you request an account closure, your investments will be sold on the following business day. Securities may open below or above where they closed the previous business day.
  • Any remaining account balances will be refunded in 5-7 business days.

If you’re an iOS user, please click here.
If you’re an Android user, please click here.

Is there a fee to close my account? Is there a contract I sign when registering with Greenlight?
You can close your account at any time, we have no long term contracts, and we will never charge a fee to close your account.

I'm not trying to close my account. I just want help transferring money back to my funding source.
No problem! Just fill out this form, and we can help. Please note: transfer of funds may take up to 7 business day to transfer.

If you still have further questions please either:

Text us at 404-974-3024


Call us at 888-483-2645

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