How much does a data plan for my Greenlight Safe Family device cost?
For individuals only subscribed to the Greenlight Safe Family Device service from Greenlight, the data plan necessary for the device to work is $5.99 per month per active device.
The Greenlight Safe Family devices are also compatible with Greenlight's Infinity plan and Greenlight’s Family Shield plan! Subscribers to these plans pay an additional $4.99 per month per active device for the data subscription for their device.
How does my billing schedule for my Safe Family Device work?
Your recurring monthly billing date for your Safe Family Device is set based on the day you first got started with Greenlight—either when you activated your very first device or when you first subscribed to another Greenlight plan (Core, Invest, Max, Infinity, or Family Shield), whichever came first.
If you activate a new device on a different day than your current billing date, your first charge will be prorated (adjusted to cover just the days left until your next billing date). After that, you’ll be billed the full monthly subscription fee for your device’s data plan on your regular billing date.
I’m currently only paying for a Greenlight Safe Family Device, but I’m interested in getting the Greenlight debit card and money app for families, too. How do I upgrade my account to do this?
Great question! To get access to the Greenlight debit card and financial app, you’ll just need to upgrade your Safe Family Device plan to either Greenlight Family Shield or Greenlight Infinity. Both plans include the debit card for kids plus all the app features families love!
To upgrade, simply give our customer service team a call at 888-483-2645—they’ll be happy to help you make the switch.
How do I cancel the data plan for my device?
To learn about how to cancel your Safe Family Device’s data plan, visit our how-to article here. Please note that if you cancel your device’s data plan, your device will no longer track location or provide alerts.
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