Where Can I See My Credit Score and Credit Report in the Greenlight App?

You can easily view your credit score, access your credit report, and explore helpful insights about what’s impacting your credit — all within the Greenlight app!

This article walks you through where to find your information and how to understand what you’re seeing.

How do I view my Credit Score?

Log in to your Greenlight app
Tap the “Accounts” tab at the bottom of your screen
Under “Credit Protection”, you’ll see your most recent credit score

Your score will also display the date it was last updated, so you always know how current the information is.

Where can I find my Credit Report?

To access your credit report:

Tap your “Credit Score” tile from the “Accounts” tab
From your Credit Overview page, tap “Credit report”

From this page, you can also download your most recent credit report as a PDF for your records.

What information is included in my Credit Overview?

Your Credit Overview gives you a complete snapshot of your credit information, all in one place! It's designed to help you understand not just your score, but what’s influencing it.

From this page, you can access:

Your most recent credit report
- While you will not be able to see any previous credit reports, you can use the graph on this page to see how far your score has come!
Credit score factors & insights, such as:
- Payment history
- Credit card usage
- Total accounts
- How each factor impacts your credit score
Credit alerts
- Any notifications about certain changes to your TransUnion credit file.
  For more details on Credit Alerts, click here
Debt analysis, including:
- Total open balances
- Monthly debt payments
- A debt-to-income calculator
- Details on open balances/owed balances, payment history, etc.

Why Do I See Two Different Credit Scores in My App?

You may occasionally see two different credit scores in your Greenlight app. This is normal and happens because they update on different schedules.

Here’s why:

The score shown under “Credit Protection” on your “Accounts” tab reflects your most recently updated score, including changes that may have occurred since your last credit report was generated.
When you tap into your Credit Overview, the score displayed there comes from your most recent credit report, which is refreshed every 30 days.

If your credit score changes between credit report cycles, you will see the most recently updated score at the top of your Credit Overview, along with the date of that update.

Because these refresh at different times, it’s normal for the two scores to occasionally differ.

What Should I Do If My Credit Score Looks Incorrect?

If your credit score, credit report details, alerts, or any other credit monitoring information appear inaccurate, please contact TransUnion, the credit bureau that provides this data, for additional support.

You can reach TransUnion here:
Consumer Support: https://www.transunion.com/customer-support/contact-us-consumers

Call: 1-800-916-8800

Submit a dispute: https://www.transunion.com/credit-disputes