How does Greenlight collect the monthly fee?

Greenlight charges a monthly subscription fee (plus applicable tax) based on your selected plan.

How collection works:

Each month, Greenlight tries to collect the subscription fee in the following order:

1. First, we’ll attempt to withdraw the fee from your Greenlight Wallet.
2. If there aren’t enough funds in your Wallet, we’ll try to pull the fee from your connected funding source (like your linked bank account or debit card).
3. If there are no funds available in the Greenlight Wallet or your funding source, we’ll deduct the fee from one of your child’s or older adult’s account balances, in this order:
   • Spend Anywhere spend control
   • Other category spend controls
   • Store-specific spend controls
   • Giving balance
   • General Savings

What if none of those work?

If we’re unable to collect the fee using any of the steps above, your Greenlight Wallet will temporarily show a negative balance until the fees are paid. As soon as you add money to your account, any unpaid fees will be deducted automatically.