Your Family Hub is designed to be a shared space for your whole household — but one where parents stay in control of the things that matter! Here's a clear look at what your children can do freely, what requires your approval, and how your Hub keeps the experience age-appropriate for everyone.
WHAT WE'LL COVER
Is the Family Hub safe for kids to use?
What can my children do on the Family Hub without any help from me?
What can my children see on the Family Hub?
How are chores visible to each child?
Does the AI assistant have content protections?
Is the Family Hub safe for kids to use?
Absolutely! Your Family Hub runs in a dedicated family experience — children can't download other apps, open a web browser, or navigate outside of what Greenlight has set up. It's not a general-purpose tablet; it's a purposeful shared display built for your household.
The AI assistant also has built-in content filters, so it won't respond to inappropriate or sensitive topics regardless of who's asking.
What can my children do on the Family Hub without any help from me?
Your children can explore and use these features completely on their own:
- View the family calendar
- Mark their assigned chores as complete
- Claim "Up for grabs" chores
- Browse the Reward Shop and purchase rewards with their stars
- View their star balance
- Add items to lists and check things off
- Browse the family photo gallery and start a slideshow
- Ask the AI assistant general questions (Family Hub Plus)
What requires a parent?
The admin PIN protects all parent-level actions on your Hub — from creating chores to editing calendar events. To learn exactly what the PIN covers and how it works, visit How does the PIN work on Greenlight Family Hub?
What can my children see on the Family Hub?
Your Hub is a shared family display, so everything shown on screen is visible to everyone in the household. Calendar events, chores, lists, and photos are all visible to the whole family. Keep this in mind when adding content — it's designed to be the family's shared view, not a private one.
One intentional exception: parent and approver locations are not shown on the Safety map. Since the Hub is in a shared space, parent location stays private by design.
How are chores visible to each child?
Each child can see their own assigned chores by tapping the “Family” dropdown view on the Calendar page and selecting their name, or tapping their profile icon at the top (depending on how you have your Hub oriented).
"Up for grabs" chores will be visible in each view since those are available for any child to claim!
Parents can see all the chores for all family members within the “Family” view on the Calendar or by tapping into each child’s drop-down view.
Who can contribute photos?
Parents control who can add photos to the family gallery. By default, all family members with the Greenlight app can upload photos. You can enable or disable individual family members from the Photos page on your Family Hub, and if you disable someone, their existing photos are hidden (not deleted) and can be restored at any time if you enable their access again!
For full steps, visit How do Photos work on Greenlight Family Hub?
Does the AI assistant have content protections?
Yes! The AI assistant has filters in place so it won't respond to inappropriate or sensitive topics — these are on by default and apply to everyone, including children. The assistant can't tell family members apart by voice, so a parent PIN is how it verifies who's making a protected request. Click here to read more on the AI assistant.
Still need help? We're here for you.
Text us at 404-974-3024 | Call us at 888-483-2645
Comments
Article is closed for comments.