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I am unable to add my debit card as a funding source. What's going on?
I did not receive my direct deposit. What's going on?
How do I transfer money out of my Greenlight account? And other fund transfer FAQs
Why is my Parent's Wallet balance negative and how do I fix it?
I just added funds to Greenlight but I don't see them in my wallet yet. Where is my ACH transfer?
How do I add a bank account as a funding source?
How do I add a debit card as a funding source?
Can I use a credit card as a funding source?
How do I verify my funding source?
How do I add money to my Parent's Wallet?
How can I move funds from my Parent's Wallet to my child's Greenlight card?
Why is it taking so long for my transfer to go through to my Parent's Wallet?
What are the 'pending loads' in my Parent's Wallet?
How can friends and family send money to my child’s Greenlight account?
What is a pay link and how does it work?
How can I turn my child’s pay link on or off?
What is direct deposit and how does it work?
If my child enrolls in direct deposit, when will it start?
How will I know when my child's direct deposit is posted to their Greenlight card?
What happens to my child's direct deposit if they change jobs?
What happens if my child needs more money than they have in a Spend Control?
How many bank accounts and debit cards can I link to my account?
What is autofunding?
How do I move money between my child's Spend Controls, Savings, or Giving?

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© 2023 Greenlight Financial Technology, Inc. Patents Pending. The Greenlight card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by Mastercard International.

© 2023 Greenlight Investment Advisors, LLC (GIA), an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital.

The reference to SEC registration does not imply that the SEC has endorsed or approved the qualifications of GIA or its respective representatives to provide any investment services described on this site or that GIA has attained a level of skill or training.