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Infinity

Getting started

  • How much does the Greenlight Infinity plan cost? What's included with the plan?
  • Infinity & Family Safety 101: Getting Started
  • How do I earn 5% on savings?
  • How do I set up crash detection on my device and my family's devices?
  • How do I set up location sharing on my device and on my family’s devices?
  • How do I set up SOS alerts on my device and on my family’s devices?

Driving Safety: Driving reports, alerts, and crash detection

  • Driving Snapshot Email: What is it? How to do I receive it? Why have I stopped receiving it?
  • What are real-time trips alerts, how do they work, and how do I adjust their settings?
  • How are scores, unsafe actions, and driving snapshot data determined for my family’s trips and drives?
  • What are Driving Reports, how do they work, and how do I set them up or change my settings?
  • I got a crash detection alert when no one was in a crash. What happened?
  • Why was my car crash not detected?

See all 8 articles

Family Location Sharing

  • How can I see my family member’s location?
  • Who can see my location through the Greenlight app?
  • How do I stop sharing my location with a family member?
  • What does Greenlight do with location data that was collected from my device?
  • Why can I not see my family member’s location?
  • Why am I seeing an outdated location when viewing a family member’s location?

See all 8 articles

SOS Alerts

  • What happens if I can’t confirm an alert in the app, or unable to answer the phone after sending an alert?
  • Why can’t I send an SOS alert to my child?
  • Who will receive my SOS alerts?

Permissions & Privacy

  • How does Greenlight protect my personal data?
  • Does Greenlight sell personal information collected via the safety features?
  • What data is shared with 911 in case of a crash or an SOS alert?
  • Can my auto insurance company access my driving data, or be notified of crashes?
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© 2025 Greenlight Financial Technology, Inc. Patents Pending. The Greenlight card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by Mastercard International.

© 2025 Greenlight Investment Advisors, LLC (GIA), an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital.

The reference to SEC registration does not imply that the SEC has endorsed or approved the qualifications of GIA or its respective representatives to provide any investment services described on this site or that GIA has attained a level of skill or training.