My Account
- How can I download my account statements?
- Can children within the same family send or request money from each other?
- Is there a free trial?
- Is money transferred or loaded into a Greenlight account going to be considered taxable?
- Do Greenlight fees include sales tax?
- How can I get help regarding the Member Deals discount I want to purchase or have already purchased?
- I saw new discounts offered in my Greenlight app! What are they and how can I take advantage?
- Feature requests
- Select a form link below to complete your request
- Why is my account Out of Balance?
- How do I transfer funds back from my child or older adult’s account to my Greenlight Wallet?
- Buy a subscription for another family
- How does Greenlight collect the monthly fee?
- How do I update my Greenlight app?
- How do I view my funding history?
- What fees are associated with Greenlight?
- How many children can I add to my Greenlight Account?
- How can I dispute a charge on my Greenlight account?
- How do you use my personal information?
- Why am I being asked to verify my identity?
- What do I do if I get a new phone or phone number?
- My child doesn’t have a phone number, how can they log in to see Greenlight?
- How do I update my account information?
- What is a "settlement overage" or "force post"?
- Why am I not receiving alerts and notifications from Greenlight?
- How do I refer a friend to Greenlight?
- How do I change my password?
- How do I add (or remove) a child to ( or from) my Greenlight account?
- How do I set or change my child or older adult’s dashboard image?
- How can my child or older adult view their Greenlight account? Is there an app for them?