My Account
- How does Greenlight collect the monthly fee?
- How do I update my Greenlight app?
- How do I view my funding history?
- How can I contact Greenlight's customer support?
- What fees are associated with Greenlight?
- How do I send money back to my funding source from my Greenlight account?
- How many children can I add to my Greenlight Account?
- How can I dispute a charge on my Greenlight account?
- How do you use my personal information?
- Why am I being asked to verify my identity?
- What do I do if I get a new phone or phone number?
- My child doesn’t have a phone number, how can they log in to see Greenlight?
- How do I update my account information?
- What is a "settlement overage" or "force post"?
- Why am I not receiving alerts and notifications from Greenlight?
- How do I refer a friend to Greenlight?
- How do I change my password?
- How do I add (or remove) a child to ( or from) my Greenlight account?
- How do I set or change my child’s dashboard image?
- How can my child view their Greenlight account? Is there an app for kids?
- How can I add, or delete, a second parent/adult?
- Are there funding and spending limits for my account?
- How can I reactivate my Greenlight account?
- How do I cancel my account and get a refund?
